Customer.io pricing & changelog
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At a Glance: Customer.io Pricing in 2026
Starting Price
$100/mo
Free Tier
Paid Plans Only
Total Tiers Tracked
3 plan(s)
How much does Customer.io cost in 2026?
Verified Source: Extracted directly from Customer.io Official Pricing Page. Verified and tracked daily for changes by TrackRival.
Essentials
$100/mo
- • 5k profiles (people + objects)
- • AI Agent with core execution skills
- • 1 million emails per month
- • 2 object types
- • Visual workflow builder
- • Email and community support
Premium
—
- • Custom profile & email volume
- • 10 object types
- • Elevated Agent limits + custom skills
- • Daily Routines (scheduled tasks)
- • Premium chat & email support
- • 90-day onboarding support
Enterprise
Custom
- • Best pricing on profile & email volume
- • Custom Agent limits + execution skills
- • Priority technical support
- • Dedicated Customer Success Manager
- • Priority throughput & sending capacity
- • Audit logging & data governance
What recent features and updates did Customer.io ship?
- Oct 21, 2026
October 21, 2026 Simplify your integration setup with our prompts
- Oct 21, 2026
Simplify your integration setup with our prompts
- Oct 20, 2026
October 20, 2026 Snapshot segments: capture your audience at a point-in-time
- Oct 20, 2026
Snapshot segments: capture your audience at a point-in-time
- Oct 6, 2026
October 6, 2026
- Oct 6, 2026
Design Studio API: manage email content end-to-end
- Oct 6, 2026
October 6, 2026 Design Studio API: manage email content end-to-end
What are the best alternatives to Customer.io?
Frequently Asked Questions about Customer.io Pricing
- How much does Customer.io cost in 2026?
- Customer.io provides 3 plan tiers (Essentials, Premium, Enterprise), with starting pricing at $100/mo. Detailed feature breakdowns and billing periods are updated daily above.
- Does Customer.io have a free tier or trial?
- No, Customer.io does not advertise a free plan; starting prices begin at $100/mo.
- What are the hidden costs or usage overage fees for Customer.io?
- Customer.io's total cost often depends on usage parameters such as active users, API request volume, compute instance hours, or storage consumption. Review the latest plan details above before choosing a tier.
- What are the top alternatives to Customer.io?
- Leading competitor alternatives in the email space include Resend, Postmark, Loops, SendGrid, Mailgun. Compare them side-by-side on TrackRival.
- How often is Customer.io's pricing verified?
- TrackRival monitors Customer.io's official pricing page daily via automated Playwright scrapers and logs any changes to plans, quotas, and release notes immediately.
Embed Customer.io Verification Badge
Showcase that Customer.io's pricing and releases are monitored by TrackRival on your GitHub README, documentation, or website.
Markdown (GitHub README / Docs):
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