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Home/Compare/Customer.io vs Loops

Customer.io vs Loops

A side-by-side comparison of pricing, plans, and recent product updates. Pricing data syncs daily once the product launches.

Customer.io

Messaging automation for lifecycle and product email.

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Category
email
Plans tracked
—
Entry price
—
Free plan?
—
See full Customer.io pricing & changelog →

Loops

Email for modern software companies.

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Category
email
Plans tracked
2
Entry price
Free
Free plan?
Yes
See full Loops pricing & changelog →

Plan-by-plan pricing

Customer.io

Pricing data is being collected.

Loops

Free

Loops

Free
  • Up to 4,000 sends/month (enough for weekly emails)
  • All features included
  • Includes a small 'Powered by Loops' footer

Early Stage Plan

Loops

Custom
  • Pricing based on subscribed contacts
  • Transactional email sending included at no additional charge
  • No charge for team seats
  • No charge for email sends

Customer.io vs Loops FAQ

Customer.io vs Loops: which is cheaper?
TrackRival snapshots both daily - see the plan tables above for the latest tracked tiers.
Does Customer.io or Loops have a free plan?
Loops shows a free plan in the latest snapshot, while Customer.io does not.
Is Customer.io a good email alternative to Loops?
Customer.io and Loops are both tracked in TrackRival's email category. Use the changelog section below to compare shipping cadence, not just headline pricing.
How often is this Customer.io vs Loops comparison updated?
TrackRival refreshes pricing snapshots daily and appends new changelog entries whenever either product ships a release.

Which should you pick?

Both Customer.io and Loops compete in the email space.

  • Choose Customer.io if you value: messaging automation for lifecycle and product email.
  • Choose Loops if you value: email for modern software companies.
  • Subscribe to TrackRival if you want to be notified whenever either of them changes pricing or ships a major update — so you can react before your competitors do.

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