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Home/Compare/Loops vs Customer.io

Loops vs Customer.io

A side-by-side comparison of pricing, plans, and recent product updates. Pricing data last refreshed May 14, 2026.

Loops

Email for modern software companies.

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Category
email
Plans tracked
2
Entry price
Free
Free plan?
Yes
See full Loops pricing & changelog →

Customer.io

Messaging automation for lifecycle and product email.

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Category
email
Plans tracked
—
Entry price
—
Free plan?
—
See full Customer.io pricing & changelog →

Plan-by-plan pricing

Loops

Free

Loops

Free
  • Up to 4,000 sends/month (enough for weekly emails)
  • All features included
  • Includes a small 'Powered by Loops' footer

Early Stage Plan

Loops

Custom
  • Pricing based on subscribed contacts
  • Transactional email sending included at no additional charge
  • No charge for team seats
  • No charge for email sends

Customer.io

Pricing data is being collected.

Loops vs Customer.io FAQ

Loops vs Customer.io: which is cheaper?
TrackRival snapshots both daily - see the plan tables above for the latest tracked tiers.
Does Loops or Customer.io have a free plan?
Loops shows a free plan in the latest snapshot, while Customer.io does not.
Is Loops a good email alternative to Customer.io?
Loops and Customer.io are both tracked in TrackRival's email category. Use the changelog section below to compare shipping cadence, not just headline pricing.
How often is this Loops vs Customer.io comparison updated?
TrackRival refreshes pricing snapshots daily and appends new changelog entries whenever either product ships a release.

Which should you pick?

Both Loops and Customer.io compete in the email space.

  • Choose Loops if you value: email for modern software companies.
  • Choose Customer.io if you value: messaging automation for lifecycle and product email.
  • Subscribe to TrackRival if you want to be notified whenever either of them changes pricing or ships a major update — so you can react before your competitors do.

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